Customer service

A:
GOWF EVERYWEAR LTD
26 Besik Street
Tbilisi 0105
GEORGIA 
 
E:
info@gowfeverywear.com

 

 

SHIPPING/ DELIVERY
RETURNS/ EXCHANGES
PRIVACY

All orders ship from Tbilisi, Georgia. Our shipments are fully traceable and you will receive an email with track and trace information when the order has been shipped. Exact shipping time varies dependent on your location. Orders placed on GOWFEVERYWEAR.COM are processed Monday-Friday 5am to 5pm GMT (excluding major holidays) and are shipped within 1-3 business days from when the order is placed, pending payment authorisation and verification. We ship globally offering both Economy and Standard service.

Europe  

Economy - €7  (7-12 days from received order)

Standard - €20  (4-7 days from received order)

FREE shipping on orders over €100

North America

Standard - €25  (6-10 days from received order)

FREE shipping on orders over €150

Rest of World

Standard - €35  (6-10 days from received order)

FREE shipping on orders over €150

* WE APPLY DIFFERENT SHIPPING COSTS TO OUR RETAILERS

PAYMENT METHODS

GOWF EVERYWEAR LTD currently only accepts payment made through Paypal. Payments made via PayPal must come from a verified account with a confirmed shipping address. We aim to offer more complete payment options shortly. 

 

 

Our goal is for you to be 100% satisfied with your purchase. If for any reason you are not satisfied we would be happy to assist you to make things right.

Please note: We do not accept returns for GOWF product not purchased from gowfeverywear.com.

RETURNS/ EXCHANGES

We ship all product in secure packaging to guarantee all products are delivered in perfect condition. Artwork prints cannot be exchanged, unless there is damage to items as a result of shipping, all original artwork is sold as final and cannot be returned. If there is a shipping damage claim please contact info@gowfeverywear.com and we will make things right.

Products must be returned in unworn, unwashed and undamaged condition in the original packaging. All tags and any essential addition to the packaging inc. original sales receipt must be returned.

Please contact us via info@gowfeverywear.com when a product shows factory defects or if we shipped the wrong colour/size. We will pay for the shipping costs in the form of a refund. In all other cases you will have to pay for the shipping costs of the returned good(s). You will be responsible for the return shipment.

If applicable a refund or credit note will be issued within 8 working days. In case of an exchange, if the desired product is not available you will receive a credit note.

Discounted items or products bought during a sale are non-returnable/non-refundable.

* Returns should be shipped via traceable mail in a secure package. 

 

 

This Privacy Policy is provided to explain how information is collected on our website and how that information is handled once it has been collected. Please note that this Privacy Policy may change at any time. While using the gowfeverywear.com website you accept the terms and conditions outlined in this privacy policy and the terms of use.

REGISTRATION

Personal information is gathered by gowfeverywear.com during the order checkout process. During the checkout process, your name, address, e-mail address, telephone number and payment information is collected. You also have the option of setting up an account to store personal information at which time a username and password are collected as well. Please note that your user name is your email address and you are able to create your own unique username. If you forget or lose your password you can have it resent and the new password will be emailed to the address on file. For security reasons gowfeverywear.com does not store sensitive credit card information on our servers. To view your account history, click My Account at any time to view your gowfeverywear.com order history and track the status of your orders placed online. In order to view the information in the My Account section of the site you must first log in using your username and password. Remember your username is your email address.

UPDATING PERSONAL INFORMATION

Log onto gowfeverywear.com and click My Account to update your personal information online. If you have lost or do not remember your password, then please send an email from the email address you used to register your account. We will only send password information to the email address listed under the account. Password information will not be given out over the phone.

INFORMATION USAGE

The information collected during registration is used primarily to process and ship your order. Gowfeverywear.com will periodically update customers via email about new product updates and promotions. If you wish to be removed from this email list, then please visit gowfeverywear.com and remove your email address or email info@gowfeverywear.com with “remove email address” written in the subject or body. Your account information is maintained privately on our secure web servers. Gowfeverywear.com does not sell, share or rent email address and does not condone unsolicited email. Gowfeverywear.com will disclose such information in response to law enforcement agency’s request. Remember, gowfeverywear.com will not use or transfer the personal information provided to us in ways unrelated to the ones described above without also providing you with an opportunity to opt out of these unrelated uses.

COOKIES

Cookies are small text files that are stored on your computer’s hard drive and used by gowfeverywear.com to enhance your shopping experience by speeding up the browsing experience and website performance. Cookies are also used to personalise your experience while using the gowfeverywear.com website and remembering your information when you return to the gowfeverywear.com website. This functionality is activated when the “Remember Me” check box is clicked. To turn this functionality off, simply uncheck the “Remember Me” check box.

Write us a message